FAQ’s

Please find below some of the frequently asked questions (FAQs) including details on opening hours, ticket prices and more.

Click on the question to reveal the answer.

If you can’t find what you’re looking for, please contact us

Can I bring my dog to Springtime Live?

Although we love dogs, we operate a strict no dog’s policy for visitors (apart from assistance dogs or those competing).

What is the date for Springtime Live 2020?

Springtime Live will be held on Saturday 28th March 2020.

What are the opening times for Springtime Live?

Gates open from 9am – 4.30pm

How much are tickets for Springtime Live 2020?

Please visit the ‘Tickets’ page to view this year’s ticket prices.

Where can I buy tickets for Springtime Live?

Tickets for Springtime Live 2020 are available to purchase online from 3rd February 2020 until 12 noon on Friday 27th March.

Tickets can also be purchased, in person, from Fodder farm shop and café  on the Showground until 6pm on Friday 27th March.

NB: Due to the popularity of this event, tickets can only be purchased in advance and will not be available to purchase on the day.

Do I need to book activities for my children to take part in?

A small number of workshops run a booking system due to the nature of their activity. These activities will be listed below before the event. More information will be provided soon.

 

Do I have to pay for any of the activities at Springtime Live?

All activities at Springtime Live are FREE of charge. All you need to do is buy your tickets to get in!

Is there anything I need to know if I am pregnant?

Pregnant women should avoid contact with sheep during lambing season in addition to goats and cows who have recently given birth. There will be a variety of animals in the Animal Barn at Springtime Live therefore please read the NHS advice on their website here: Advice for pregnant women – NHS

What precautions should I take when visiting the Animal Barn?

ALWAYS wash you hands after touching animals and their surrounding fencing with soap and warm water and dry them thoroughly. There are multiple toilet blocks with hand washing facilities in the Animal Barn, please use them regularly during your visit. Please supervise the washing of your children’s hands immediately after leaving an animal contact area, before eating and drinking and after touching footwear. Please note that hand sanitising gels are not a substitute for washing your hands with warm water and soap.

Food is not permitted to be eaten within the Animal Barn which is for your own safety as well as the animals. Do not feed any of the animals with your own food as this can cause diseases which put the animals at risk.

Please respect the animals and listen to instructions given by the animal owners and staff within the Animal Barn.

Is Springtime Live pushchair friendly?

Most of the activities at Springtime Live are held either undercover or on hard standing ground. There will be pram park locations where you can leave your pushchair whilst taking part in activities or watching the stage show. All property is left at owners risk so please take valuable items with you.

Will there be catering outlets at Springtime Live?

Inside the main event halls our two Yorkshire Cafes will be open serving hot and cold food and drinks; plus outside there will be a variety of catering units with an outdoor seating area.

If you bring your own food, please use the chairs in front if the stage to sit & eat. The cafe seating areas are for use by patrons buying meals from the cafe only and we thank you for your cooperation with this.

Food AND DRINK should not be consumed in the Animal Barn.

Can I bring my own food to Springtime Live?

You are welcome to bring your own food & drinks to the event however please be aware that picnic areas are limited. There will be tables and chairs provided outside near the catering vans or alternatively please use the chairs in front of the stage. Please take your rubbish home with you or use the bins provided.

The café seating areas are for use by visitors who have purchased food & drink from the cafes only and we thank you for your cooperation.

Food AND DRINK should not be consumed in the Animal Barn.

Do members of the Yorkshire Agricultural Society get in free to Springtime Live?

This is not a free event for Yorkshire Agricultural Society Members. Tickets need to be purchased to gain entry.

What footwear should I wear to Springtime Live?

Most of the activities at Springtime Live are held either undercover, or on hard standing. However, some activities do take place on grassy areas. Car Parking is also located in a field on the perimeter of the Showground.

Do you offer group discounts on tickets for Springtime Live?

Group discounts are available for groups of 15+. For more details contact Sally Wall or call 01423 546218.

Will there be a cash machine?

We do not have a cash machine on site, however there will be a cash back service at the Information Point in Hall 1, where a small purchase will be required. The cafes do take card payments however some of the mobile catering units only take cash. A number of the shopping trade stands will take card payments however some will be cash only. The nearest cash machine is at Sainsburys at the entrance to the showground.

Where should I report lost or found property?

Lost property will be collected at the Information Point in Hall 1 foyer. Please take items you find or report lost items here . If you realise you have lost an item after the event please call 01423 541000 to enquire if we have found it.

Where will I find the lost children point?

If you lose a child or find a child who is lost please go to the Information Point in Hall 1 foyer.

Can I use public transport to get to Springtime Live?

There are a number of options available for public transport:

Rail – Hornbeam Park Station is the closest, where you can walk to the event using the Showground Greenway (appox 20 minute walk). Alternatively, there is a taxi rank outside the front of Harrogate Railway Station.

Harrogate Bus Service from Harrogate Town Centre (drops off at Sainsburys on Wetherby Road)
7 – buses run on the following minutes past the hour: 10, 40
X70– buses run on the following minutes past the hour: 10, 25, 40 & 55

Transdev York Service (drops off at Woodlands Corner) Saturday only – 22 Explorer – buses run 10am, 12noon & 2pm

NB: Visitors will need to walk from the bus stop to the main entrance gate, which is located off Hookstone Wood Road next to Harrogate Squash & Fitness Centre.

What provision do you have for people with disabilities?

We aim to make visiting Springtime Live a comfortable and enjoyable experience for people with disabilities and welcome any observations on further improvements. Please find details regarding accessibility for visitors:

Disabled parking

An area of car park near the main entrance is the designated car park for disabled visitors. Spaces are limited and allocated on a first come, first served basis.

Disabled permits must be clearly visible and access will only be granted to registered disabled drivers or their carers. Parking spaces cannot be reserved.

Inside the showground

The majority of walkways are of hard-standing and most public buildings and animal areas have ramps or are accessible by wheelchairs. Whilst we try to ensure that the grass avenues are flat, the Showground is on a sloping site which means that some degree of effort is required to push a wheelchair around.  Most of the areas used for Springtime Live are reasonably level.

Tickets for disabled visitors & carers

Disabled visitors may bring a carer free of charge.  The disabled visitor must purchase a ticket in advance to gain entry for themselves.  With regard to a free entrance for the carer, we ask for you to bring proof of care requirement such as personal independence payment, disability living allowance, carers allowance or blue badge registration number to show at the gate on the day.

Disabled toilets

The majority of toilets on the Showground and within the halls have disabled facilities.

What age do children need to be to have their face painted?

Unfortunately, our face painters cannot paint any children under 3 years old. They also cannot paint anyone who is sick, coughing or who has evidence of pink eye, rashes, cold sores or open wounds or children who are resistant or scared (they can offer to paint a hand/arm if they prefer).

Will Coronavirus effect this show?

We continue to follow advice from the Government regarding Coronavirus and as such, there are no plans to cancel any events held here. Appropriate measures have been put in place including stepping up hygiene messaging across the showground and we are arranging for extra sanitizing gels. We will continue to monitor the situation and look forward to welcoming you.